Patient Advice and Liaison Service (PALS) Coordinator

Grade Code:

0582

County:

Galway

HSE Area:

HSE West and North West Region

Staff Category:

Management/Admin/ICT

Contract Type:

Permanent/ Whole-time

Internal/External:

External but Confined (Kindly check the eligibility criteria in Job Specification attached with the advert)

Proposed Interview Dates:

Interviews will be held as soon as possible after the closing date. Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances

Informal Enquiries:

Contact Mary Rose O’Neill, Quality & Patient Safety Manager

Tel: 0909624650

Email: maryrose.oneill@hse.ie    for further information about the role.

Contact Personnel.portiuncula@he.ie  for enquiries relating to the recruitment process.

Closing Date:

Friday,18th September 2026 @10.00 am

Location Details:

Portiuncula University Hospital

There is currently one permanent / whole-time vacancy available in Portiuncula University Hospital

The successful candidate may be required to work in any service area within either IHA Galway/ Roscommon, IHA Mayo OR other IHA areas should the need arise.

 Panels may be formed for Patient Advice and Liaison Service (PALS) Coordinator IHA Galway/ Roscommon & IHA Mayo from which current and future permanent and specified purpose vacancies of full or part time duration may be filled.

The panels formed from these interviews may be used to fill unfilled post across other IHA areas should the arise.

Application Details on Rezoomo website

https://www.rezoomo.com/job/103324/

Post Specific Related Information 

• Experience and evidence of managing and working in partnership and collaboratively with multiple internal and external stakeholders and subject matter experts in including patient and service user representative groups
• Experience of leading and managing projects in a healthcare and/or social care environment which partner with patients and service users
• Evidence of working in collaboration with multiple internal and external stakeholders e.g. service users, government departments, senior managers, trade unions, NGO’s and Advocacy organisations.